FAQ

Questions, answered plainly.

Can't find what you need? Contact us.

Travel

Who is Ordenva for?

Cat owners who travel with their cat several times a year: vet visits, moves, car trips, short getaways and flights.

Does the carrier work for flights?

Airline rules on in-cabin pet carriers differ by airline and change over time. Check your airline's current size and pet rules before you fly.

Orders

When will my order ship?
Can I return it?